Our Policy
Helpful Information
Walk-ins Welcome
While we encourage scheduling an appointment, we do welcome walk-ins clients. However, it is based on availability and if we are busy there may be a waiting period or you might have to schedule an actual appointment.
Guaranteed Service
We always want you to be 100% satisfied with your services. If you are not 100% satisfied we ask that you let us know before you leave the facility, so that we could assist you immediately. All services are final. No refunds will be applied once the service is started.
Young Children Policy
Toddlers (children under three years of age) are not permitted in the salon. Guests are required to make alternative childcare arrangements prior to their appointment.
Enforcement: Clients who arrive with a toddler may be asked to reschedule. Management reserves the right to decline or discontinue service when this policy is not observed.
We appreciate your understanding and cooperation. Your courtesy allows us to maintain a tranquil atmosphere for all of our guests.
Cancellation and No Shows
If a customer has 3 consecutive cancellations or no shows, that customer will be accepted as a “walk-in” customer only.